Privacy Policy

This Privacy Notice (the “Privacy Notice”) applies to the use of the PandaBlue platform (the “Platform”). PandaBlue is owned by Blaven Technologies LLP (“we” or “PandaBlue”) and describes how we will process your personal data as data controllers. We are committed to protecting your personal data, and our purpose is to inform you about how we process your personal data, including what data we process, how, why, and for how long, along with information about your rights as a data subject.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Definitions

“Data Controller” means any person who alone or jointly determines the purposes and means of processing personal data.

“Data Subject” means any individual whose personal data is processed by a controller or processor.

“Processing” and “Processing of Personal Data” means any operation or set of operations performed on personal data, whether or not by automated means. This includes collecting, recording, organizing, storing, adapting, altering, retrieving, consulting, using, disclosing by transmission, disseminating, aligning, combining, blocking, erasing, or destroying such data.

“Personal Data” means any information relating to an identified or identifiable individual; an identifiable person is one who can be identified, directly or indirectly, by reference to an identification number or one or more specific factors related to their physical, physiological, mental, economic, cultural, or social identity.

2. Personal Data We May Collect and the Purpose

You may provide us with personal data, for example when you inquire about or request our services via the Platform, fill out forms on our website, subscribe to newsletters, participate in events, or communicate with us via phone, email, or other means.

We use this personal data to assist with your inquiries and/or evaluate your request for a customer account. As such, the data is used to establish or perform our (future) contract with you and for our legitimate interest in following up with you. It also supports our legitimate interest in conducting business with you, managing internal administration, performing market research, and improving and personalizing our services.

We may also collect information via automated means (e.g., cookies) when you visit the PandaBlue website. This may include your IP address, Google Analytics ID, browser and device type, location data, usage patterns, visited pages, referring source, time spent, and language preferences. This information helps us ensure proper site functioning (debugging, DDoS mitigation), improve site performance, run analytics, and show personalized content and marketing (with your consent). See our Cookie Policy for more details.

Additionally, we may obtain data about you from third parties such as credit agencies or fraud prevention services.

To register for our services, we may collect contact details, address, tax information, and payment data to set up your account, assist in onboarding, and fulfill legal requirements such as tax and compliance obligations.

We also collect usage data such as login credentials, queries, and communications related to our business relationship and compliance with anti-money laundering and terrorism financing laws.

This data is used to ensure security, detect and prevent illegal behavior, and meet Know Your Customer (KYC) and anti-money laundering obligations.

3. Disclosure of Your Information

We will not disclose your personal data except as outlined in this Notice.

We may share your data with third parties that help provide our services (e.g., service providers, financial institutions, credit reference agencies). We may also share your data as required by law, to comply with legal proceedings, or to protect the rights or property of PandaBlue, Blaven Technologies LLP, or our customers.

4. International Transfers and Data Security

We are committed to protecting your personal data. We have implemented appropriate technical and organizational safeguards to prevent unauthorized access and ensure data protection.

Your data may be shared with entities outside the European Economic Area (“EEA”) when necessary for the purposes stated. These countries include those where we operate or where our service providers are based.

We use appropriate safeguards such as Standard Contractual Clauses for international transfers. Contact us via the information in the “Contact Us” section for more information.

5. Your Rights as a Data Subject

Under data protection laws, you have the right to object to data processing (including profiling), request access or a copy of your data, ask us to correct, delete, or restrict processing, or transfer your data to other entities. You may also withdraw consent at any time where consent was required.

Some exceptions apply—for example, we may need to retain your data to comply with legal obligations or contractual requirements.

6. Cookies

We use cookies and similar technologies like tags and JavaScript to improve our site and marketing strategy. Functional cookies support website operation; marketing cookies help target the right audience and personalize ads. Some track your browsing across websites.

Refer to our Cookie Policy for full details.

7. Contact Us

Questions, comments, requests, or complaints regarding this Notice or our data practices may be directed to:
📧 compliance@pandablue.com

8. Changes to This Privacy Notice

Any updates to this Notice will be published on our website and, where appropriate, notified by email. Please check regularly for updates.